ITALIAN SPEAKERS NEEDED! 43 - 50 000 CZK

We are seeking for multilingual candidates who speak not only perfect English, but also Italian language with background in customer service, HR or administration.

Key Responsibilities

• Managing and supporting an assigned portfolio of clients or internal stakeholders
• Providing guidance and assistance with processes, systems, and day-to-day inquiries
• Handling service requests and resolving issues via phone, email, and chat in a timely and professional manner
• Building and maintaining strong working relationships with customers, colleagues, and internal teams
• Performing administrative tasks, including maintaining accurate records and processing documentationIdentifying issues, proposing solutions, and providing proactive support when needed
• Ensuring high levels of customer satisfaction through clear communication and effective problem-solving

Contract: limited contract with a possibility of prolongation

Start: immediately

Location: Prague, fully office-based role

NABÍZÍME

• 5-week vacation
• Meal allowance
• Flexible working hours

POŽADUJEME

• Fluent ENGLISH min. B2+ in oral and written form
• Knowledge of ITALIAN min. B2 is MUST
• Good communication and time management skills
• Previous customer service work experience or administration, ideally from a corporation
• Ability to work under pressure
• Pro-active approach

DALŠÍ POŽADAVKY

• angličtina (C1 - aktivně)
• italština (B2 - pokročilý)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search

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